Assessing the Impact of Quality Electricity Supply on Industrial Performance. A Case Study of Industries in the Greater

Master's Thesis from the year 2014 in the subject Energy Sciences, grade: A, - (GTUC / Coventry University), course: MSc Engineering Project Mangement, language: English, abstract: Electricity is essential to every modern industry. Several studies discovered a strong positive correlation between electricity usage and economic development as well as growth. However electricity availability is not the sole panacea for industrial performance and growth in Ghana.This research presents the result of an investigation and analysis conducted on the impact quality electricity supply has on the performance of industries in the Greater Accra Region of Ghana. The research methodology employed in this study is quantitative and the data collection was carried using a close ended questionnaire which was designed and administered to 10 broad categories of industrial Owner, Managers, Head of Sections/Supervisors and Engineer to assess their opinions on the quality elements of electricity supply as well as measuring some performance indicators of their industries.Results of the research show that there are three elements of quality supply of electricity. There is a general dissatisfaction in two of these elements, firstly the continuity of supply (availability) and secondly the commercial quality of electricity supply. However the level of voltage quality element was partially satisfactory to many industries.Results also showed four key performance areas of industries as the Product/Market Growth, Financial Performance, Shareholder's Satisfaction and Shareholders Return. The analysis showed that performance of industries in these areas over the past 2 years has not been impressive.The research concludes that, quality electricity supply is positively correlated to industrial performance in the Greater Accra Region of Ghana and its impact can been seen in six main areas of industry's performance. These are the Product/Service Quality, Growth/Increase in Production/Services,Financial