Culture Renovation

Foreword by Tom Rath
Acknowledgments
Introduction Renovation Versus Transformation

Chapter 1 Does Culture Predict Performance?
Chapter 2 The Rise of the Unicorns
Chapter 3 Culture Renovation Needs to Start at the Top
A Blueprint to Renovate Culture

Phase One: Plan
Chapter 4 Step #1: Develop and Deploy a
Comprehensive Listening Strategy
Chapter 5 Step #2: Figure Out What to Keep
Chapter 6 Step #3: Set Your Cultural Path
Chapter 7 Step #4: Define the Desired Behaviors
Chapter 8 Step #5: Identify Influencers, Energizers,
and Blockers
Chapter 9 Step #6: Determine How Progress Will
Be Measured, Monitored, and Reported

Phase Two: Build
Chapter 10 Step #7: Clearly Communicate That
Change Is Coming
Chapter 11 Step #8: Ferret Out Skeptics and
Nonbelievers Early
Chapter 12 Step #9: Paint a Vision for the Future
Chapter 13 Step #10: Consciously Collaborate
Chapter 14 Step #11: Establish a Co-creation Mindset
Chapter 15 Step #12: Provide Training on the
Desired Behaviors

Phase Three: Maintain
Chapter 16 Step #13: Make Onboarding About
Relationships Versus Red Tape
Chapter 17 Step #14: Promote Those Who Best
Represent the New
Chapter 18 Step #15: Change Performance
Management Practices
Chapter 19 Step #16: Leverage Employee Affinity Groups
Chapter 20 Step #17: Increase the Focus on Talent Mobility
Chapter 21 Step #18: Don't Underestimate the Value
of External Sentiment

Epilogue Theory Versus Tactics
Notes
Index

Kevin Oakes, CEO and co-founder of i4cp, has been a pioneer in the human capital field for the last 25 years, and is an international keynote speaker on culture, talent management, leadership, innovation, diversity, metrics, and strategic learning in organizations. He founded and served as President of SumTotal Systems, one of the largest providers of talent and learning solutions in the world, a company originally founded by Microsoft co-founder Paul Allen.