Delivering Happiness
A Path to Profits, Passion and Purpose
(Sprache: Englisch)
The hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results - by actually creating a company culture that values happiness - and then delivers on it, including: paying brand...
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Klappentext zu „Delivering Happiness “
The hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results - by actually creating a company culture that values happiness - and then delivers on it, including: paying brand new employees 2,000 dollars to quit, making customer service the responsibilityof the entire company - ]not just a department, focusing on company culture as the no.1 priority, applying research from the science of happiness to running a business, helping employees grow - both personally and professionally and seeking to change the world.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life. Fast, ]paced and down to earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success and how by concentrating on the happiness of those around you, you can dramatically increase your own.
Autoren-Porträt von Tony Hsieh
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
Bibliographische Angaben
- Autor: Tony Hsieh
- 2012, 304 Seiten, Maße: 16,8 x 10 cm, Kartoniert (TB), Englisch
- Verlag: Grand Central Publishing
- ISBN-10: 145550890X
- ISBN-13: 9781455508907
- Erscheinungsdatum: 24.05.2012
Sprache:
Englisch
Rezension zu „Delivering Happiness “
This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in 10 years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical. -- Tim Ferriss, #1 New York Times Bestselling Author Of The 4-Hour Workweek In this fascinating (and often hilarious) account, Tony explains how he turns his beliefs into actions that really do deliver happiness. -- Gretchen Rubin, Author Of The Happiness Project
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