Itil 4: Create, Deliver and Support
(Sprache: Englisch)
This guide covers 'core' service management activities and focusses on the integration of different value streams and activities to create, deliver and support IT- enabled products and services whilst also covering supporting practices, methods and tools....
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This guide covers 'core' service management activities and focusses on the integration of different value streams and activities to create, deliver and support IT- enabled products and services whilst also covering supporting practices, methods and tools. ITIL 4 Managing Professional: Create, Deliver and Support will: (i) enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market; (ii) cover service performance and will give practitioners an understanding of service quality and improvement methods; (iii) act as a reference guide that practitioners can use in their work, further studies and professional development.
Bibliographische Angaben
- Autor: Axelos
- 160 Seiten, Maße: 21,4 x 27,9 cm, Kartoniert (TB), Englisch
- Verlag: STATIONARY OFFICE
- ISBN-10: 0113316321
- ISBN-13: 9780113316328
- Erscheinungsdatum: 31.01.2020
Sprache:
Englisch
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