Organizational Behavior, International Adaptation

Perception? What Is Attribution? Cognitive Bias Perception Management in Organizations 4.2 Identity and Social Bias What Are Common Types of Self-Identities? How Does Identity Affect Behavior? Identity Threat Social Bias 4.3 Perspective Taking and Diversity Perspective Taking Perspective Taking and Diversity Benefits of Perspective Taking Learning to Take Another's Perspective Using Perspective Taking to Enhance Diversity and Inclusion Self-Test Chapter 4 Self-Test Answers Endnotes 5 Motivation 5.1 Motivation and Performance Management What Is Motivation? Pay for Performance What Is Performance Management? How Do We Create More Motivating Environments? 5.2 Needs Theories of Motivation Maslow's Hierarchy of Needs Alderfer's ERG Theory Manifest Needs Theory Self-Determination Theory (SDT) 5.3 Process Theories of Motivation Equity Theory Self-Test Chapter 5 Self-Test Answers Endnotes Part 3: How Do I Effectively Manage Myself and Influence Others? 6 Communication 6.1 Influence and Persuasion What Is Framing? How Can We Communicate with Charisma? Why Are Stories So Persuasive? Don't Forget the Nonverbals 6.2 Difficult Conversations What Is Avoidance and Why Does It Happen? What Is a Difficult Conversation and When Should We Have One? What Are the Skills for Having Difficult Conversations? 6.3 Feedback and Listening What Is Developmental Feedback? What Are Active Listening Skills? Self-Test Chapter 6 Self-Test Answers Endnotes 7 Teamwork 7.1 Team Effectiveness What Makes a Team Effective? How Can We Set Teams Up for Success? How Does Member Diversity Affect Team Performance? 7.2 Team Dynamics What Are Roles and Role Dynamics? What Are Norms? What Are Other Important Team Dynamics? 7.3 High-Performance Teams How Do We Build a High-Performance Team? What Is the Role of Team Cohesiveness? How Can We Improve Team Decision Making? Self-Test Chapter 7 Self-Test Answers Endnotes 8 Leadership and Followership 8.1 Leadership as Co-Creation What Is Leadership? How Does Leadership Work? Leadership as Social Construction 8.2 Leader Styles What Makes Leaders Successful? Ways We Act as Leaders 8.3 Follower Styles What Is Followership? Follower Styles Self-Test Chapter 8 Self-Test Answers Endnotes 9 Power and Politics 9.1 Power What Is Power? Where Does Power Come From? How Is Power Gained and Lost? 9.2 Building Power Bases What Is Position Power? What Are Responses to Position Power? What Is Personal Power? What Is Connection Power? What Are Responses to Personal and Connection Power? How to Develop and Maintain Power Bases? 9.3 Navigating the Political Landscape Why Do We Have Organizational Politics? How Do We Understand Organizational Politics? How Do I Navigate Organizational Politics? 9.4 Theory of Organizational Justice Understanding the Concept of Organizational Justice Understanding the Intersection between Justice, Power, and Politics Self-Test Chapter 9 Self-Test Answers Endnotes 10 Relationships and Networks 10.1 Interpersonal Relationships What Kinds of Relationships Matter? How Are Relationships Developed? How Do We Build and Maintain Good Relationships? 10.2 Networks What Are Networks? How Do Networks Work? 10.3 Leveraging Your Network Networks and Social Capital How Do We Leverage a Network? Using Your Network to Advance Your Career Self-Test Chapter 10 Self-Test Answers Endnotes 11 Conflict, Negotiation, and Decision Making 11.1 Conflict What Are the Types of Conflict? How Can I Guard Against Common Conflict Management Pitfalls? 11.2 Negotiation Why Negotiate? How Do I Negotiate? How Can I Guard Against Common Negotiation Pitfalls? 11.3 Decision Making What Are Common Approaches to Decision Making? How Can I Be a Better Decision Maker? Guarding Against Common Decision-Making Pitfalls? Self-Test Chapter 11 Self-Test Answers Endnotes OB SKILLS WORKBOOK GLOSSARY INDEX TABLE OF CONTENTS Part 1: Why Do I Need to Study Organizational Behavior? 1 Introduction to Organizational Behavior 1.1 Organizational Behavior What Is Organizational Behavior? Why Is Organizational Behavior Important? How Do We Learn about Organizational Behavior? Disciplines That Contribute to Organizational Behavior Abstractness in Organizational Behavior 1.2 Critical Thinking What Is the Science of Organizational Behavior? What Does It Mean to Think Critically? Why Is It So Difficult to Think Critically? What Are the Steps in the Critical Thinking Process? 1.3 Ethics in OB What Are Ethics? A Framework for Ethical Decision Making Importance of Personal Ethical Fit Self-Test Chapter 1 Self-Test Answers Endnotes 2 Understanding Organizations 2.1 Organizational Strategy and Change What Is Strategy? Organizational Change and Adaptability Consequences of Change: Stress and Burnout 2.2 Organizational Structure What Is Organizational Structure? Mechanistic vs. Organic Organizational Design Team-Based Organizational Design Innovative and Flexible Organizational Design Why Do We Need Creativity and Innovation? 2.3 Organizational Culture What Is Organizational Culture? How Do We Identify an Organization's Culture? How Can We Build More Effective Cultures? Self-Test Chapter 2 Self-Test Answers Endnotes Part 2: Why Do People Behave as They Do? 3 Individual Differences 3.1 Personality Nature or Nurture? Are Personalities Stable? What Are Behavioral and Social Traits? What Are Self-Concept Traits? "The Dark Side" of Personality How Can We Assess Personality? 3.2 Emotions and Moods What Are Emotions and Moods? Coping with Stress: Job Demands-Resources Model What Is Emotional Intelligence? Cultural Aspects of Emotions and Moods 3.3 Attitudes and Behavior What Is an Attitude? What Are Job Attitudes? How Do Attitudes Influence Work Behavior? Negative Workplace Behaviors Self-Test Chapter 3 Self-Test Answers Endnotes 4 Perception and Bias 4.1 Perception and Cognitive Bias What Is Perception? What Is Attribution? Cognitive Bias Perception Management in Organizations 4.2 Identity and Social Bias What Are Common Types of Self-Identities? How Does Identity Affect Behavior? Identity Threat Social Bias 4.3 Perspective Taking and Diversity Perspective Taking Perspective Taking and Diversity Benefits of Perspective Taking Learning to Take Another's Perspective Using Perspective Taking to Enhance Diversity and Inclusion Self-Test Chapter 4 Self-Test Answers Endnotes 5 Motivation 5.1 Motivation and Performance Management What Is Motivation? Pay for Performance What Is Performance Management? How Do We Create More Motivating Environments? 5.2 Needs Theories of Motivation Maslow's Hierarchy of Needs Alderfer's ERG Theory Manifest Needs Theory Self-Determination Theory (SDT) 5.3 Process Theories of Motivation Equity Theory Self-Test Chapter 5 Self-Test Answers Endnotes Part 3: How Do I Effectively Manage Myself and Influence Others? 6 Communication 6.1 Influence and Persuasion What Is Framing? How Can We Communicate with Charisma? Why Are Stories So Persuasive? Don't Forget the Nonverbals 6.2 Difficult Conversations What Is Avoidance and Why Does It Happen? What Is a Difficult Conversation and When Should We Have One? What Are the Skills for Having Difficult Conversations? 6.3 Feedback and Listening What Is Developmental Feedback? What Are Active Listening Skills? Self-Test Chapter 6 Self-Test Answers Endnotes 7 Teamwork 7.1 Team Effectiveness What Makes a Team Effective? How Can We Set Teams Up for Success? How Does Member Diversity Affect Team Performance? 7.2 Team Dynamics What Are Roles and Role Dynamics? What Are Norms? What Are Other Important Team Dynamics? 7.3 High-Performance Teams How Do We Build a High-Performance Team? What Is the Role of Team Cohesiveness? How Can We Improve Team Decision Making? Self-Test Chapter 7 Self-Test Answers Endnotes 8 Leadership and Followership 8.1 Leadership as Co-Creation What Is Leadership? How Does Leadership Work? Leadership as Social Construction 8.2 Leader Styles What Makes Leaders Successful? Ways We Act as Leaders 8.3 Follower Styles What Is Followership? Follower Styles Self-Test Chapter 8 Self-Test Answers Endnotes 9 Power and Politics 9.1 Power What Is Power? Where Does Power Come From? How Is Power Gained and Lost? 9.2 Building Power Bases What Is Position Power? What Are Responses to Position Power? What Is Personal Power? What Is Connection Power? What Are Responses to Personal and Connection Power? How to Develop and Maintain Power Bases? 9.3 Navigating the Political Landscape Why Do We Have Organizational Politics? How Do We Understand Organizational Politics? How Do I Navigate Organizational Politics? 9.4 Theory of Organizational Justice Understanding the Concept of Organizational Justice Understanding the Intersection between Justice, Power, and Politics Self-Test Chapter 9 Self-Test Answers Endnotes 10 Relationships and Networks 10.1 Interpersonal Relationships What Kinds of Relationships Matter? How Are Relationships Developed? How Do We Build and Maintain Good Relationships? 10.2 Networks What Are Networks? How Do Networks Work? 10.3 Leveraging Your Network Networks and Social Capital How Do We Leverage a Network? Using Your Network to Advance Your Career Self-Test Chapter 10 Self-Test Answers Endnotes 11 Conflict, Negotiation, and Decision Making 11.1 Conflict What Are the Types of Conflict? How Can I Guard Against Common Conflict Management Pitfalls? 11.2 Negotiation Why Negotiate? How Do I Negotiate? How Can I Guard Against Common Negotiation Pitfalls? 11.3 Decision Making What Are Common Approaches to Decision Making? How Can I Be a Better Decision Maker? Guarding Against Common Decision-Making Pitfalls? Self-Test Chapter 11 Self-Test Answers Endnotes OB SKILLS WORKBOOK GLOSSARY INDEX

methods, and management strategy. His research on leadership, motivation, job design, and personality has been published in Forbes magazine, Monster.com, CIO.com, in numerous textbooks, and in top academic journals such as the Academy of Management Journal (AMJ), Journal of Applied Psychology, Personnel Psychology, Human Resource Management, Journal of Management, and the Journal of Organizational Behavior. In 2019, he was recognized by The Leadership Quarterly as one of the most highly cited leadership scholars since 1990.
 
DR. JOHN R. SCHERMERHORN, JR. is the Charles G. O'Bleness Emeritus Professor of Management in the College of Business at Ohio University. He earned a PhD in organizational behavior from Northwestern University, an MBA (with distinction) in management and international business from New York University, and a BS in business administration from the State University of New York at Buffalo. Dr. Schermerhorn's international experience includes appointments as a visiting professor of management at the Chinese University of Hong Kong, the Kohei Miura Visiting Professor at Chubu University in Japan, Visiting Fulbright Scholar at the University of Botswana, member of the graduate faculty at Bangkok University in Thailand, and advisor to the Lao-American College in Vientiane, Laos. He was on-site coordinator for two years at the Ohio University MBA and Executive MBA programs in Malaysia. He currently teaches a graduate course in organizational behavior and strategic leadership at Universitá Politecnica delle Marche in Italy, and an organization behavior PhD seminar at the University of Pècs in Hungary. Dr. Schermerhorn is known to educators and students as senior author of Exploring Management 7e (Wiley, 2021) and Management 15e (Wiley, 2023). His research has been published in the Academy of Management Journal, Academy of Management Review, Academy of Management Executive, Organizational Dynamics, Asia-Pacific Journal of Management, and the Journal of M