Services Science
Fundamentals, Challenges and Future Developments
(Sprache: Englisch)
In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented...
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Klappentext zu „Services Science “
In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.
Inhaltsverzeichnis zu „Services Science “
Editorial. Services Science - Necessity and Conceptual Fundamentals: Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines.- Service Engineering - A Transdisciplinary Approach in Service Research. Services Science - Focus Research: International Service Research - Status Quo, Developments, and Consequences for the Emerging Services Science.- Research on Services: From Exploring the 'Residual' to Services Science.- Services Science - A Computer Scientist's Perspective.- Research Needs in the European Service Sector - An Application-Oriented Perspective. Services Science - Focus Teaching: The Evolution and Discovery of Services Science in Business Schools.- The Perspective of Computer Science.- The Perspective of ABB Automation GmbH.- The Perspective of AFSM International. Services Science - Focus Collaboration: Services Science - Where Practice Meets Theory.- Services Science with a Focus on Academia and Company Collaboration.- The Perspective of Informatics.- The Perspective of Service Industries - The Perspective of Siemens AG.- The Perspective of IBM Deutschland GmbH.
Autoren-Porträt
Prof. Dr. Bernd Stauss ist Inhaber des Lehrstuhls für Allgemeine Betriebswirtschaftslehre und Dienstleistungsmanagement der Wirtschaftswissenschaftlichen Fakultät Ingolstadt an der Katholischen Universität Eichstätt.
Bibliographische Angaben
- 2010, Softcover reprint of hardcover 1st ed. 2008, VI, 172 Seiten, Maße: 15,5 x 23,5 cm, Kartoniert (TB), Englisch
- Herausgegeben: Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn
- Verlag: Springer, Berlin
- ISBN-10: 3642093906
- ISBN-13: 9783642093906
Sprache:
Englisch
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