Sustainability Performance Evaluation System in Government

Framework.- 3.1.3.2 "Strategic Gap 3" of Performance Evaluation in Government.- 3.1.4 Three-dimensional Conceptual Framework.- 3.2 Definition of Sustainability Performance Evaluation System (SPES).- 3.2.1 Working Definition of SPES.- 3.2.2 Comparisons with Other Model.- 3.2.2.1 Monitoring and Evaluation (M&E) .- 3.2.2.2 Strategic Environmental Assessment (SEA) .- 3.2.2.3 Environmental Performance Evaluation (EPE) .- 3.3 Objective of SPES in Government.- 3.3.1 Dual Objectives: Public Accountability and Performance Improvement.- 3.3.2 Public Accountability, Sustainability and Citizen Satisfaction.- 3.3.2.1 Short Review of Public Accountability.- 3.3.2.2 Public Accountability and Citizen Satisfaction.- 3.3.2.3 Sustainability and Citizen Satisfaction.- 3.4 Three-dimensional Extensions of Evaluation Scope.- 3.4.1 Vertical Extension: from Results to Determinants.- 3.4.2 Horizontal Extension: from Eco-efficiency to Integrated Sustainability.- 3.4.3 Deep Extension: from Managerial Performance to Citizen Participation.- 3.4.4 Input-Output-Outcome-Impact Model of SPES.- 3.5 Evaluation Standard: From 3 E's to 5 E's.- 3.5.1 Max Weber's Formal Rationality and Efficiency.- 3.5.2 Reversion of Substantive Rationality: Balance of Efficiency and Effectiveness.- 3.5.3 Standard of Sustainability Performance Evaluation: 5 E's.- 3.6 Process of SPES.- 3.6.1 An Overview of Evaluation Process.- 3.6.2 Five Principles of the New Process.- 3.6.3 PDCA Cycle of SPES Process. .- 3.6.4 Eight-step Process of SPES.- References.- 4. Sustainability Balanced Scorecard of SPES.- 4.1 Sustainability Balanced Scorecard (SBSC) .- 4.1.1 Role of SBSC in SPES.- 4.1.2 Modifying the SBSC for Government.- 4.1.3 Developing Process of SBSC.- 4.2 Developing Strategy and Performance Objectives.- 4.2.1 Clearing the Mission and Strategy.- 4.2.2 Developing the Performance Objectives.- 4.2.3 Sustainability Objectives.- 4.2.3.1 Concept and Models of Sustainable Development.- 4.2.3.2 Performance Objectives of sustainable development as National Strategy.- 4.3 Developing the Perspectives of SBSC.- 4.3.1 Three-dimensional Primary Perspectives.- 4.3.1.1 Social Perspective.- 4.3.1.2 Environmental Perspective.- 4.3.1.3 Economic Perspectives.- 4.3.2 Secondary Perspectives.- 4.3.2.1 Internal Process Perspective.- 4.3.2.2 Learning and Growth Perspective.- 4.4 Cause-and-effect Relationships of Perspectives.- 4.4.1 Cause-and-effect Relationships within Primary Perspectives.- 4.4.2 Cause-and-effect Relationships across Five Perspectives.- 4.4.3 Strategy Map of SBSC.- 4.5 Designing and Selecting the Measures, Targets and Initiatives.- 4.5.1 Developing the Performance Measures.- 4.5.2 Developing the Performance Targets and Initiatives.- 4.5.3 Finalizing the Scorecard for the SPES.- References.- 5. Sustainability Performance Indicators.- 5.1 Review of Sustainable Development Indicators (SDIs).- 5.1.1 Outline of SDIs Worldwide.- 5.1.2 SDIs of UNCSD.- 5.1.2.1 Three Editions of UNCSD's SDIs.- 5.1.2.2 Framework of UNCSD's SDIs.- 5.1.2.3 SDIs as Performance Evaluation Tool.- 5.1.3 National Level SDIs and Sustainability Performance Evaluation.- 5.1.3.1 SDIs and Sustainability Performance Evaluation in Canada.- 5.1.3.2 SDIs and Sustainability Performance Evaluation in the UK.- 5.1.3.3 SDIs and Sustainability Performance Evaluation in Germany.- 5.1.3.4 SDIs and Sustainability Performance Evaluation in China.- 5.1.3.5 Comparison among the Four Countries.- 5.1.4 "Strategic Gaps" of SDIs as Performance Evaluation Tool.- 5.2 Sustainability Performance Indicators for SPES.- 5.2.1 Role of Sustainability Performance Indicators (SPIs) in SPES.- 5.2.2 Framework of SPIs.- 5.2.2.1 SBSC Framework of SPIs.- 5.2.2.2 Causalities of SBSC Framework.- 5.2.3 Categories of SPIs.- 5.2.3.1 Primary SPIs.- 5.2.3.2 Secondary SPIs.- 5.2.4 Selecting SPIs for SPES.- 5.2.4.1 Developing Process of SPIs.- 5.2.4.2 Key Criteria for Selecting SPIs.- 5.2.4.3 A Set of Framework Indicators for SPIs.- 5.3 E-government for Sustainable Development.- 5.3.1 Barriers of SPIs Based on SBSC Framework.- 5.3.2 E-government, Citizen Participation and Sustainable Development.- References.- 6. Conclusion.- 6.1 Brief Summary and Contribution.- 6.2 Limitations of this Research.- 6.3 Further Research.- References.- Appendices.- Appendix A: National Sustainable Development Strategies-The Global Picture.- Appendix B: UNCSD Theme SDIs Framework (2001).- Appendix C: 15 Headline Indicators in the UK Sustainable Development Strategy (1999).- Appendix D: 20 UK Sustainable Development Strategy Framework Indicators (2007).- Appendix E: 21 Key Indicators for Sustainable Development in Germany.- Index.