Thinking in Services
Understanding and Exploring the Expanding Universe of Services
(Sprache: Englisch)
Services are such integral parts of the daily lifeof individuals and organisations that a day withoutpaying for or providing them is inconceivable.They come in so many different "shapesand sizes", we have difficulty defining them letalone designing them...
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Services are such integral parts of the daily lifeof individuals and organisations that a day withoutpaying for or providing them is inconceivable.They come in so many different "shapesand sizes", we have difficulty defining them letalone designing them properly. So what?This book is about having new eyes and newperspectives for understanding and exploringservices with a certain kind of curiosity andimagination. By grasping their realities, anddeepening our understanding of what servicesreally are, what they could be, and why theyeven exist, we can broaden the possibilities intheir design.With drawings and symbols this book introducesthe basis of a design language for services.Anyone can learn this language, with a littl
Autoren-Porträt von Majid Iqbal
Majid Iqbal advises government and commercialenterprises on executing their policiesand strategies through a purpose-drivenportfolio of services.
Bibliographische Angaben
- Autor: Majid Iqbal
- 2018, 240 Seiten, mit farbigen Abbildungen, Maße: 17,1 x 22,8 cm, Kartoniert (TB), Englisch
- Verlag: Laurence King Publishing
- ISBN-10: 906369489X
- ISBN-13: 9789063694890
- Erscheinungsdatum: 07.12.2018
Sprache:
Englisch
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