Cultural Competency for Emergency and Crisis Management (PDF)

Claire Connolly Knox, Ph.D., is an associate professor and the director of the Master of Emergency and Crisis Management program in the School of Public Administration at the University of Central Florida. Her research interests include environmental vulnerability and disaster response, environmental policy and management, Habermas Critical Theory, and the scholarship of teaching and learning. She has published in multiple journals, including Public Administration Review, Coastal Management Journal, Disaster Prevention and Management, Journal of Environmental Policy and Planning, Environmental Politics, Administration & Society, Journal of Emergency Management, and Journal of Public Affairs Education. She is chair of ASPA's Section on Emergency and Crisis Management, associate editor for Emergency Management for Public Administration Review, and editorial board member for the International Journal of Security, Preparedness and Resilience Education, and she is the past chair for FEMA's Scholarship of Teaching and Learning special interest group. She has won multiple awards for her research and teaching, including the 2015 Florida Emergency Preparedness Association's Gary Arnold for her dedication to improving Florida's emergency management community through higher education.

Brittany "Brie" Haupt, Ph.D., is an assistant professor at Virginia Commonwealth University. Her previous educational achievements contributed to developing her passion for increasing her cultural competency and becoming trained in diversity education and multiculturalism, as well as intercultural dialogue and community development. Her research interests include cultural competency, emergency management communication, community resilience, and competency-based education. She has published in Public Administration Review; Journal of Public Affairs Education; Disaster Prevention and Management; Risk, Hazards, & Crisis in Public Policy; Journal of Emergency Management; and the Frontiers in