Cultural Enablers (PDF)

Michael Martyn is the Founder and President of SISU Consulting Group, an international consultancy that has supported more than 500 organizations in 22 countries. SISU Consulting Group is a Licensed Affiliate for the Shingo Institute and is responsible for training and developing certified Shingo trainers and examiners. Michael is based in Portland, Oregon, but travels extensively to support clients across the globe, including Europe, Latin America, and Asia. Over the past 20 years, Michael has also contributed to the development of the Shingo Model and the assessment framework, has received the Shingo Publication Award three times, and is a lifetime member of the Shingo Academy.

One of Michael's primary roles with SISU is the development of leaders at each level of the organization. In this role, Michael has trained and personally coached thousands of leaders through his live workshops, online development courses, executive coaching, and Coaching Camps. Michael has personally coached more than 200 organizations in implementing the principles of organizational excellence, including Baxter Healthcare, Boeing, Raytheon, Intermountain Healthcare, La-Z-Boy, OC Tanner, Daimler, University of Washington, Aera Energy, Boston Scientific, Christie Clinic, and Abbott.

His book Own the Gap, which received the Shingo Publication Award in 2013, sets out a clear and successful methodology for helping organizations translate the theory of the Shingo Model into reality and, by focusing on the four key systems, achieve world-class business results. The book has been used by thousands of leaders to understand how to design and implement a principle-based daily management system. In his most recent book, Management for Omotenashi: Learning to Lead for Purpose, Passion, and Performance (2022), Michael delivers a proven model for engaging people and delivering business results.