Customer Relationship Management: Rules of Engagement (ePub)
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People are the oxygen of meaningful enterprise. The business of the 21st Century is about making and retaining customers. Profit is in people, not products. Knowing that the customer is the "WHY?" of business is the key to significance and sustainable success in the marketplace.
If the customer is so important, how do we get and sustain his attention and patronage?
If you are looking for a practical guide on how to connect with, manage and "waoh!" the customer in a way that he becomes an evangelist for your enterprise, look no further. This book is filled with down-to-earth, immediately useable principles designed to take your business to where it truly belongs - the customer's heart!
'Tope Popoola is a man of many parts but only ONE passion cultivating men and women of influence and affluence for whom Godly excellence is a culture.
A widely travelled and highly sought-after conference speaker and Life Coach to several corporate executives and professionals, he is a Certified Management Consultant, Professional Mediator/Negotiator, Certified Agile Scrum Master and professional Trainer who speaks regularly on Leadership, Management, Marketing and Entrepreneurship.
He has been instrumental to the training of leaders from over 40 nations. He serves on the International Faculty of Haggai International, a world-class Christian Leadership Training institute.
He writes a weekly column "Empowered For L.I.F.E (Leadership. Impact. Finances. Excellence)" in the Nigerian Tribune, a Nigerian national newspaper. He is the host of a TV programme, "Enterprise 101 with Tope Popoola".
As a Pastor, he is the Founding Pastor of THE BUSINESS CHURCH (Luke 2:49)
- Autor: Tope Popoola
- 2022, Englisch
- Verlag: Tope Popoola
- ISBN-10: 8201263537
- ISBN-13: 9798201263539
- Erscheinungsdatum: 09.08.2022
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
- Dateiformat: ePub
- Größe: 0.23 MB
- Mit Kopierschutz
- Vorlesefunktion
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