Even If We Buy The Newest Equipment (ePub)

The "couple" visits FC centers every fall, spending one week on the road, one day at each FC center, and uses their leadership presence to focus on eliminating errors, improving operation process. The center's executive director, with sweaty palms and pounding hearts, will present the couple with emergency scenarios and how they used to manage thousands of seasonal workers during the holidays. ceremony. Wilke and Bezos delve into the details, asking devastatingly prophetic questions. It was truly both inspiring and terrifying. "This couple can be very rude," Mark Mastandrea said. "You have to comfortably say, 'I don't know, I'll be back in a few hours,' and find the answer. Don't make nonsense statements. That's the end of it."

TE Mullane worked in Amazon's logistics network for many years, helping to establish and manage new FC centers. He opened a new FC center in Chambersburg, Pennsylvania and hosted Wilke on his first visit to the center. According to Mullane, Wilke began his visit by walking quietly around the center. In a corner of the center next to the receiving warehouse, he encountered a pile of products that were too messy to transport - too heavy to move on the conveyor belt. For one reason or another, workers were unable to match these products to orders and so they ended up in piles.