Healthcare Business Intelligence (PDF)

Preface Chapter 1 Business Intelligence: An Introduction What BI isn't Do you need BI? Healthcare Information Environment Data Modeling The Don'ts Chapter 2 The Tenets of Healthcare BI The Tenets Data Quality Leadership and Sponsorship Technology and Architecture Value Cultural Implications Seeking Equilibrium Chapter 3 Data Quality Data Quality Implications for Healthcare Data Governance Data Profiling Chapter 4 Leadership & Sponsorship Leading a BI Initiative Why Sponsorship is Critical Chapter 5 Technology and Architecture The 'Abilities': Scalability, Usability, Repeatability, Flexibility Scalability Usability Repeatability Flexibility Chapter 6 Providing Value Creating a BI Team User Adoption The BI User Persona Continuum Six steps to providing value Chapter 7 Gauging Your Readiness for BI Stop Proceed with Caution The Go Stage Chapter 8 Future Trends in Healthcare BI Web 2.0 and Social Media Mobile Technologies for Healthcare BI Analytics: More than a buzzword Creating a data-driven organization Big Data and why it matters To the Cloud! Chapter 9 Putting it all together Year One Get Some Support Governance Structure Projects with Value Technology and Architecture Gaps Architectural Gaps Cultural Preparedness Marketing the Program Manage the Inaugural Effort Build supporting processes and infrastructure Train and Deploy Operationalize the BI Function KPIs for Healthcare Departing Thoughts on Healthcare BI Appendix A Data Governance Policies & Procedures Appendix B Business Intelligence Reporting Tool: Request for Information Appendix C Business Intelligence Roadmap Template Appendix D Business Intelligence Marketing Plan Template Appendix E Status Report Template Glossary About the Author Index

LAURA B. MADSEN, MS, is founder of the Healthcare Business Intelligence Summit and international keynote speaker on healthcare BI. She brings more than a decade of experience in BI and data warehousing for healthcare. Laura leads the Healthcare Practice for Lancet, a leading BI consulting firm headquartered in Minneapolis, Minnesota. At Lancet, she spearheads strategy and product development for the healthcare sector and works with key accounts across the country in the provider, payer, and healthcare manufacturing markets. Prior to joining Lancet, Laura held senior positions with several leading healthcare companies, including UnitedHealth Group. Her responsibilities included leading an enterprise BI project from pre-concept to execution, managing a commercially available suite of BI tools, and advising both business and IT leaders on effective healthcare BI practices.

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