Human Factors in Multi-Crew Flight Operations (PDF)

The late Captain Harry W Orlady was an Aviation Human Factors Consultant and a former Senior Research Scientist for the Aviation Safety Reporting System (ASRS). He conducted studies in ground and flight training, Human Factors, aviation safety and aeromedical fields, and received several major awards and presented nearly 100 papers or lectures. As a pilot with United Airlines he flew 10 types of aircraft. Captain Linda Orlady joined The Boeing Company in March 2011. As Chief Pilot for Flight Technical and Safety, Orlady has responsibility for overseeing the Flight Technical and Safety pilots and procedures managers. The Technical group generates and maintains the aircraft Quick Reference Handbook (QRH) as well as the Flight Crew Training Manual (FCTM). They provide technical support to customers and evaluate new procedures. The Safety group has responsibility for the Boeing Flight Operations Support Program (FOSP). They also serve as the operational resource for the Boeing Company's accident investigation team. Orlady has been involved in aviation, human factors and safety for thirty years as a pilot, researcher, instructor, and author. She is a third-generation pilot and flew for United Airlines for 25 years. She has flown the B-737, B-747-400, B-757, B-767, B-777, B-787, Airbus A-319, A-320 and holds a commercial rotorcraft rating. Orlady served as the Executive Air Safety Vice-Chair for the Air Line Pilots Association (ALPA) as well as the Safety Management Systems (SMS) Project Director. She served as one of the Chairs for the FAA's SMS Aviation Rulemaking Committee (ARC) and is a member of the Board of Governors for the Flight Safety Foundation. Previously, Orlady was a NASA-sponsored researcher for Yale and Harvard Universities on a research project investigating crew complements, procedures and automation. Orlady holds a master's degree in business administration from the Ohio State University with concentrations in organizational behavior and human

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