Innovations in Legal KM (ePub)

law practice and exercised management responsibilities. Chris Boyd Chris Boyd is senior director of professional services at Wilson Sonsini Goodrich & Rosati LLP in Palo Alto, California. Chris runs the firm's recruiting, training, and knowledge management programs, all of which are designed to help the firm deliver superlative value to its clients. Chris was previously an attorney at the firm and also led KM programs at several internet start-ups. Mark Gediman Mark Gediman is the director of information services for Best Best & Krieger, LLP and has been with BB&K since 2000, managing the research needs of more than 200 attorneys and paralegals in nine offi ces from DC to California. He is a past-president of the Southern California Association of Law Libraries (SCALL) and the co-founder and co-chair of the Competitive Intelligence Caucus of the Private Law Libraries- Information Professionals (PLL-IP) of the American Association of Law Libraries (AALL). He has over 25 years of experience in law library management and writes regularly on Competitive Intelligence, research, and library management issues. He presents frequently for AALL and the Inland Counties Association of Paralegals as well as for SCALL, NoCALL, ACI and HALL. He has authored Chapter 8 of Business Intelligence for Law Firms (ARK Group, 2012) and articles in AALL Spectrum, Practicing Law Management Week, Paralegal Today, and Facts & Findings - The Magazine of the National Assoc. of Legal Assistants (NALA). He is a graduate of the University of California, Riverside. Harriet Creamer Harriet Creamer has over 25 years of experience of working in the legal services sector, both as a client lawyer and in management. Harriet trained, practiced and became a partner at Freshfields Bruckhaus Derringer, where - having become the City of London's first PSL - she headed up their knowledge management function, developing and managing knowledge services across their worldwide network of offices. Since leaving Freshfields, Harriet has been a director of Outer Circle, a consultancy she established with a colleague to provide knowledge management and practice development advice, principally to professional services firms. She has extensive experience of helping firms use their knowledge strategically, both to strengthen client relationships and drive profitability. She also advises firms on how to ensure that their knowledge management activities are aligned to and support the delivery of their strategic business objectives and that they derive value from their investment in knowledge management. She regularly works with partners and groups of partners to help them identify and prioritize the development of key knowledge tools for their practice areas. Harriet is an experienced presenter and a regular speaker at KM conferences and other events, as well as writing regularly on aspects of KM for the legal press. She is a member of the Law Society's Standing Committee on Company Law. Andrea Miskolczi Chief Marketing and Business Development Officer, Wolf Theiss Cyndi Murphy Cyndi Murphy is the knowledge manager in the Halifax, Nova Scotia office of Stewart McKelvey. Her firmwide responsibilities include liaising with various administrative departments for the successful implementation of knowledge management projects, overseeing content management of the internal Sharepoint portal and various internal research-oriented databases, and attending meetings of the Practice Innovation Advisory Committee. She was a member of the three-person team that designed and implemented a new Sharepoint portal which launched in January 2016 and she continues to be integrally involved with ongoing enhancements to the portal. Cyndi is a former president of the Canadian Association of Law Libraries and an active member of the association's Knowledge Management and Private Law Libraries Special Interest Groups. Cynthia Brown Cynthia Brown is the director of research services at Littler Mendelson, the world's largest employment and labor law practice representing management where she has bridged the worlds of the Library and Knowledge Management since 2007. Her previous experience includes working as in-house counsel for four years at a small risk management firm, as an account manager and training consultant at LexisNexis, and running a solo library in Salt Lake City at Jones Waldo Holbrook & McDonough. James Loft James Loft is a graduate of knowledge management from Loughborough University and has worked extensively in innovation and new technologies in transport and financial services culminating in the running of an artificial intelligence consultancy firm that helps companies make AI tools fit their businesses rather than the other way around. His mission is to demystify the world of `applied AI' for organizations, to level the playing field for the progression of the technology now, rather than as a vision for the future. With an experienced background in innovation and service design, he understands the gentle but vital balance between design and technology, and advocates an MVP style approach to new technology in order to achieve success. An active member of a community of AI companies, tools and platforms, James possesses a broad understanding of the possibilities the technologies can offer and will support in their implementation where possible to advance the marketplace. Kathy Skinner Kathy Skinner is Director of Research and Information Services at White & Case. In her role, Kathy leads the global research and information team as port of the firm's broader knowledge function, and she is responsible for the coordination and delivery of research services and products, along with ensuring operational excellence and cost-efficiency in all of the firms' 41 offices. Prior to joining White & Case, Kathy was director of research services at Morrison and Foerster. Kathy received her A.B. and M.L.I.S. degrees from the University of California at Berkeley.