Lean Hospitals (PDF)
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Building on the success of its Shingo Prize-Winning predecessor, Lean Hospitals, Third Edition explains how to use the Lean management system to improve safety, quality, access, and morale while reducing costs. This updated edition of a bestseller begins with an overview of Lean methods. It explains how Lean practices can help reduce frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. This edition presents new case studies and updated material on identifying waste, A3 problem solving, employee suggestion management, and strategy deployment.
Mark is an experienced change agent, with a background in industrial and mechanical engineering and an MBA from the MIT Sloan Leaders for Global Operations Program. Prior to healthcare, Mark worked in multiple industries, including automotive (General Motors), electronics (Dell), and industrial products (Honeywell). At Honeywell, Mark was certified as a Lean expert (Lean Black Belt).Since August 2005, Mark has worked exclusively in healthcare, where he has coached Lean teams at client sites in North America and the United Kingdom, including medical laboratories, hospitals, and primary care clinics.? Mark's motivation is to apply Lean and Toyota Production System principles to improve quality of care and patient safety, to improve the customer/patient experience, to help the development of medical professionals and employees, to make healthcare more affordable, and to help build strong organizations for the long term.From June 2009 to June 2011, Mark was a senior fellow with the Lean Enterprise Institute, a not-for-profit education organization that is a leading voice in the Lean world. In this role, Mark also served as the director of communications & technology for the Healthcare Value Network, a collaboration of healthcare organizations from across North America, a partnership between the Lean Enterprise Institute and the ThedaCare Center for Healthcare Value. Mark continues as a faculty member for the Lean Enterprise Institute and the ThedaCare Center.In June 2011, Mark also joined the software company KaiNexus to help further their
- Autor: Mark Graban
- 2018, 3. Auflage, 354 Seiten, Englisch
- Verlag: Taylor & Francis
- ISBN-10: 1498743269
- ISBN-13: 9781498743266
- Erscheinungsdatum: 08.10.2018
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- Größe: 13 MB
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