Measuring and Managing Performance in Organizations (ePub)

Name: Measuring and Managing Performance in Organizations
Brand: Pearson ITP
SKU: 54136478
Price: 7.70 EUR
Availability: OnlineOnly

(Sprache: Englisch)

Autor: Robert Austin

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Measuring and Managing Performance in Organizations, Robert Austin

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This is the digital version of the printed book (Copyright © 1996).

Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis...

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Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book's foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, "We believe this is a book that needs to be on the desk of just about anyone who manages anything."

Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided.

The author's findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X.

A practical model for analyzing measurement projects solidifies the text-don't start without it!

Autoren-Porträt von Robert Austin

Robert D. Austin is Professor of Management of Creativity and Innovation at Copenhagen Business School (CBS). Prior to joining the faculty of CBS, he taught for more than a decade at Harvard Business School. He has published widely: in academic and professional venues such as Harvard Business Review, Information Systems Research, MIT Sloan Management Review, Organizational Science, and the Wall Street Journal; in nine books; and in more than sixty published cases, notes, online tutorials, and simulations. He has management experience at Ford Motor Company and Novell, as CEO of CBS-SIMI Executive, and as Dean of the Faculty of Business at the University of New Brunswick at Fredericton, Canada.

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Bibliographische Angaben

Autor: Robert Austin
2013, 1. Auflage, Englisch
Verlag: Pearson ITP
ISBN-10: 0133488403
ISBN-13: 9780133488401
Erscheinungsdatum: 15.07.2013

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