OtChayannye akkaunt-menedzhery: Kak rabotat' s klientami bez stressa i problem. Nastol'naya kniga akkaunt-menedzhera, menedzhera proektov i frilansera (ePub)
(Sprache: Russisch)
The right relationship with the client is the key to long-term cooperation and successful sales. Creating them can be difficult, but maintaining and strengthening them is even more difficult. What needs to be done to make even the most "difficult" customer...
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Produktinformationen zu „OtChayannye akkaunt-menedzhery: Kak rabotat' s klientami bez stressa i problem. Nastol'naya kniga akkaunt-menedzhera, menedzhera proektov i frilansera (ePub)“
The right relationship with the client is the key to long-term cooperation and successful sales. Creating them can be difficult, but maintaining and strengthening them is even more difficult. What needs to be done to make even the most "difficult" customer satisfied? How to work with client-manipulators? How to say "no" to a client and avoid conflicts? How to be flexible, but not "flex"? For all these questions, there are answers and examples from the practical experience of the author of the book, an experienced customer service and sales specialist Boris Shpirt. You will learn how to make the relationship "client-contractor" mutually beneficial, and cases with the author's drawings will help you remember the most important things.
Bibliographische Angaben
- Autor: Boris Shpirt
- 2023, 226 Seiten, Russisch
- Verlag: ALPINA PUBLISHER
- ISBN-10: 5961451941
- ISBN-13: 9785961451948
- Erscheinungsdatum: 03.05.2023
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: ePub
- Größe: 2.75 MB
- Ohne Kopierschutz
- Vorlesefunktion
Sprache:
Russisch
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