Profit From Your Processes (ePub)
(Sprache: Englisch)
In the third installment of his series on Process Visibility, Robert Hiebeler shows how companies can enhance their customers' experiences while building employee skill and loyalty, both of which lead to improved profitability. He shares three case studies that vividly prove point.
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In the third installment of his series on Process Visibility, Robert Hiebeler shows how companies can enhance their customers' experiences while building employee skill and loyalty, both of which lead to improved profitability. He shares three case studies that vividly prove point.
Autoren-Porträt von Robert Hiebeler
Robert Hiebeler, co-founder of St. Charles Consulting Group, has over thirty years of business experience helping clients in the implementation of organizational change. Hiebeler is the co-author of the bestselling book, Best Practices: Building Your Business with Customer-Focused Solutions. He has been featured in The New York Times, CFO magazine, CIO magazine, and Industry Week. He is a popular speaker on the topics of process design and knowledge management.
Bibliographische Angaben
- Autor: Robert Hiebeler
- 2013, Englisch
- ISBN-10: 1612307019
- ISBN-13: 9781612307015
- Erscheinungsdatum: 06.02.2013
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: ePub
- Größe: 1.04 MB
- Ohne Kopierschutz
Sprache:
Englisch
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