Resolving Conflicts at Work (ePub)
Ten Strategies for Everyone on the Job
(Sprache: Englisch)
The classic text on resolving workplace conflicts, fully revised
and updated
Resolving Conflicts at Work is a guide for preventing and
resolving conflicts, miscommunications, and misunderstandings at
work, including dozens of techniques for revealing...
and updated
Resolving Conflicts at Work is a guide for preventing and
resolving conflicts, miscommunications, and misunderstandings at
work, including dozens of techniques for revealing...
sofort als Download lieferbar
eBook (ePub)
17.99 €
- Lastschrift, Kreditkarte, Paypal, Rechnung
- Kostenloser tolino webreader
Produktdetails
Produktinformationen zu „Resolving Conflicts at Work (ePub)“
The classic text on resolving workplace conflicts, fully revised
and updated
Resolving Conflicts at Work is a guide for preventing and
resolving conflicts, miscommunications, and misunderstandings at
work, including dozens of techniques for revealing how the
inevitable disputes and divisions in the workplace are actually
opportunities for greater creativity, productivity, enhanced
morale, and personal growth. In the third edition of this text, all
chapters are completely infused with additional content, updated
examples, and new case studies. Like its predecessors, it
identifies core strategies for preventing and resolving both
intermittent and chronic conflicts in the workplace. In
addition, the book
* Includes a new foreword by Warren Bennis, which represents his
most recent thinking about judgment calls and candid communications
in the workplace
* Presents new chapters on leadership and transformational
conflict coaching, and organizational systems design
This definitive and comprehensive work provides a handy guide
for managers, employees, union representatives, human resource
experts, and consultants seeking to maintain stable and productive
workplaces.
and updated
Resolving Conflicts at Work is a guide for preventing and
resolving conflicts, miscommunications, and misunderstandings at
work, including dozens of techniques for revealing how the
inevitable disputes and divisions in the workplace are actually
opportunities for greater creativity, productivity, enhanced
morale, and personal growth. In the third edition of this text, all
chapters are completely infused with additional content, updated
examples, and new case studies. Like its predecessors, it
identifies core strategies for preventing and resolving both
intermittent and chronic conflicts in the workplace. In
addition, the book
* Includes a new foreword by Warren Bennis, which represents his
most recent thinking about judgment calls and candid communications
in the workplace
* Presents new chapters on leadership and transformational
conflict coaching, and organizational systems design
This definitive and comprehensive work provides a handy guide
for managers, employees, union representatives, human resource
experts, and consultants seeking to maintain stable and productive
workplaces.
Inhaltsverzeichnis zu „Resolving Conflicts at Work (ePub)“
Foreword: Conflict: An Opportunity for Leadership (Warren Bennis). Acknowledgments. Introduction. Ten Strategies for Everyone on the Job. Strategy One. Understand the Culture and Dynamics of Conflict. Strategy Two. Listen Empathetically and Responsively. Strategy Three. Search Beneath the Surface for Hidden Meaning. Strategy Four. Acknowledge and Reframe Emotions. Strategy Five. Separate What Matters from What Gets in the Way. Strategy Six. Solve Problems Paradoxically and Creatively. Strategy Seven. Learn from Difficult Behaviors. Strategy Eight. Lead and Coach for Transformation. Strategy Nine. Explore Resistance and Negotiate Collaboratively. Strategy Ten. Mediate and Design Systems for Prevention. The Authors. Index.
Autoren-Porträt von Kenneth Cloke, Joan Goldsmith
The AuthorsKenneth Cloke, J.D., L.L.M., Ph.D., is director of the Center for Dispute Resolution and founding president of Mediators Beyond Borders. He is a mediator, arbitrator, consultant, and trainer to individuals, large organizations, and corporations. Cloke is the author of Mediating Dangerously.
Joan Goldsmith, Doctor of Humane Letters, is an internationally recognized lead educator, organizational consultant, mediator, and trainer. Kenneth Cloke and Joan Goldsmith are the authors of Resolving Personal and Organizational Conflicts, The Art of Waking People Up, and The End of Management.
Bibliographische Angaben
- Autoren: Kenneth Cloke , Joan Goldsmith
- 2011, 3. Auflage, 400 Seiten, Englisch
- Verlag: John Wiley & Sons
- ISBN-10: 1118010825
- ISBN-13: 9781118010822
- Erscheinungsdatum: 08.04.2011
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
eBook Informationen
- Dateiformat: ePub
- Größe: 1.41 MB
- Mit Kopierschutz
Sprache:
Englisch
Kopierschutz
Dieses eBook können Sie uneingeschränkt auf allen Geräten der tolino Familie lesen. Zum Lesen auf sonstigen eReadern und am PC benötigen Sie eine Adobe ID.
Kommentar zu "Resolving Conflicts at Work"
Schreiben Sie einen Kommentar zu "Resolving Conflicts at Work".
Kommentar verfassen