SMACing the Bank (PDF)

Balaji Raghunathan has a postgraduate diploma in business administration (finance) from Symbiosis Institute (SCDL), Pune, India and has an engineering degree (electrical and electronics) from Bangalore University, India. He has also completed a Senior Leadership Certificate course from Indian Institute of Management, Kozhikode.

Rajashekara Maiya has more than 25 years of experience servicing Banking Industry. As part of his current role as Associate Vice President and Head-Finacle Product Strategy for Infosys, Rajashekara Maiya is responsible for charting the product strategy of Finacle, the flagship banking solution of Infosys. This role includes responsibility for, defining the detailed product roadmap, Strategic acquisition & alliance partner identification, client engagement and representation of the company with external stakeholders such as analysts and media.

Maiya specialises in Universal Banking Practices, Risk Management, Regulations, Compliance, Blockchain, Artificial Intelligence and has been quoted on these and other topics in publications such as Forbes, The Banker, Banking Technology and the Economic Times. He is also visiting faculty to many universities, and speaks regularly at SIBOS, Asian Banker, MEED and other events. He is on the expert panel of the McKinsey Quarterly, a member of the XBRL Abstract Modelling Task Force (AMTF) Group and is an Associate member of the Institute of Chartered Accountants of India (ICAI).

He holds patents and pending patent granting in areas such as partner portals, delivery channels, offline banking and customer experience.

Prior to joining Infosys in 1997 Maiya was an audit manager within an accountancy practice. He holds a master's degree in commerce, specialising in banking, costing and taxation. He is an avid blogger on above mentioned subjects, can be reached on @rajamaiya.