The 27 Challenges Managers Face (ePub)

For more than twenty years, management expert Bruce Tulgan has
been asking, "What are the most difficult challenges you
face when it comes to managing people?"

Regardless of industry or job title, managers cite the same core
issues--27 recurring challenges: the superstar whom the
manager is afraid of losing, the slacker whom the manager cannot
figure out how to motivate, the one with an attitude problem, and
the two who cannot get along, to name just a few.

It turns out that when things are going wrong in a management
relationship, the common denominator is almost always unstructured,
low substance, hit-or-miss communication.

The real problem is that most managers are "managing on
autopilot" without even realizing it--until something
goes wrong. And if you are managing on autopilot, then something
almost always does.

The 27 Challenges Managers Face shows exactly how to
break the vicious cycle and gain control of management
relationships. No matter what the issue, Tulgan shows that the
fundamentals are all you need. The very best managers hold ongoing
one-on-one conversations that make expectations clear, track
performance, offer feedback, and hold people accountable.

For every workplace problem--even the most awkward and
difficult--The 27 Challenges Managers Face shows how to
tailor conversations to solve situations familiar to every manager.
Tulgan offers clear approaches for turning around bad attitudes,
reducing friction and conflict, improving low performers, retaining
top performers, and even addressing your own personal burnout.

The 27 Challenges Managers Face is an indispensable
resource for managers at all levels, one anyone managing anyone
will want to keep on hand. One challenge at a time, you'll
see how the most effective managers use the fundamentals of
management to proactively resolve (nearly) any problem a manager
could face.