The Customer-Driven Organization (PDF)
Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one's own home front.
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Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one's own home front.
- Autor: Lance B. Coleman Sr.
- 2017, 116 Seiten, Englisch
- Verlag: Taylor & Francis
- ISBN-10: 1482217112
- ISBN-13: 9781482217117
- Erscheinungsdatum: 27.07.2017
Abhängig von Bildschirmgröße und eingestellter Schriftgröße kann die Seitenzahl auf Ihrem Lesegerät variieren.
- Dateiformat: PDF
- Größe: 5.08 MB
- Ohne Kopierschutz
- Vorlesefunktion
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