Thinking Strategically in Turbulent Times: An Inside View of Strategy Making (ePub)

Alan M. Glassman is professor of management and director of the Center for Management and Organization Development at California State University, Northridge. He received his doctorate in labor relations with cognate areas in social psychology and organizational theory/behavior from the State University of New York at Buffalo. His research interests focus on the comparative assessments of strategic planning in the public and private sectors; the management of change; and the design of public-public partnerships. He has authored/coauthored four books and approximately 40 refereed articles; he has presented over 60 papers at professional conferences. Glassman has served as chair of the Managerial Consultation Division of the Academy of Management, president of the Western Academy of Management, editor of Consultation: An International Journal, and coeditor/editor of the Journal of Management Inquiry. He has been the recipient of several professional awards for innovative program design and contributions to the profession and has been an active consultant in both the public and private sectors in areas of (1) transformational and profound organization change, (2) strategic planning formulation and implementation, (3) leadership development, and ? organizational assessments.,
Deone Zell is associate professor of management in the College of Business and Economics at California State University, Northridge. Her research interests include organizational adaptation, strategic planning, and the diffusion of innovations. She specializes in the application of qualitative research methods to understanding phenomena underlying various types of organizational change. She is the author of Changing by Design: Organizational Innovation at Hewlett-Packard (1997) and the coauthor of Awakening the Academy: A Time for New Leadership (2002). She has published articles on organizational change in Organizational Dynamics, the Journal of Applied Behavioral Science, the Sloan Management

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