Total Quality Management in Higher Education (PDF)
This book offers a conceptual, theoretical, and empirical overview of the role of Total Quality Management (TQM) in Indian Higher Education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM.
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This book offers a conceptual, theoretical, and empirical overview of the role of Total Quality Management (TQM) in Indian Higher Education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM.
Chandrasekharan Rajendran is Professor, Department of Management Studies, IIT Madras, Madras, India.
Prakash Sai L. is Professor, Department of Management Studies, IIT Madras, Madras, India.
K. Ganesh is Senior Knowledge Expert at McKinsey and Company and Global Lead, Manufacturing and Supply Chain (MSC) Center of Competence (CoC), Tamil Nadu, India.
Sanjay Mohapatra is Professor of Information Systems, Xavier Institute of Management, Bhubaneswar, India.
- Autoren: Sayeda Begum , Chandrasekharan Rajendran , Prakash Sai L. , K. Ganesh , Sanjay Mohapatra
- 2020, 1. Auflage, 222 Seiten, Englisch
- Verlag: Taylor & Francis
- ISBN-10: 1000332322
- ISBN-13: 9781000332322
- Erscheinungsdatum: 23.12.2020
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- Größe: 1.62 MB
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