Transforming Teams (PDF)

Claudia St. John is an HR professional with more than 20 years experience in human resources, employee benefits, management consulting, and communications. She specializes in employee engagement, organizational development, strategic planning, recruitment, and executive career management. She is the president of Affinity HR Group, LLC, a national human resources consulting firm. She manages a team of 12 consultants across the country.

In addition to managing the operations of Affinity HR Group, Claudia is a frequent public speaker, is quoted often in national and industry press, and is a regular contributor to numerous print and electronic publications on the topic of human resources. Her professional passion is in teaching teams about behavioral styles, conflict resolution, and collaboration. She has successfully presented the concepts developed in this book to many audiences in the United States and worldwide and to countless clients over the years.

Claudia holds a Senior Professional in Human Resources (SPHR) certification and is a member of the Society for Human Resource Management. She also holds the following behavioral science certifications: Certified Professional Behavioral Analyst (CPBA); Certified Professional Values Analyst (CPVA); Certified Professional EQ Analyst (CPEQA), and Certified Professional TriMetrix Analyst (CPTA).