Vedushchiy k celi: Prakticheskiy kurs dlya moderatorov i fasilitatorov (ePub)

Facilitation is not only a set of practices that help organize communication in a group, but also a kind of philosophy of effective communication. A good facilitator is a guide who helps all participants in the conversation to open up, structure communication in the group and create a productive atmosphere in order to follow pre-set goals. This book will help you learn the basic principles of facilitation in order to learn how to create successful teams and channel the talent of each participant in the right direction. You will learn about the world's best moderation practices and popular methods for managing group work in the session format. The author of the book, an experienced coach Natalia Borovikova, talks about the main types of sessions, types of brainstorming and clustering. The reader will gain insight into a portfolio of workshop tools, such as Clear Direction Models for PeDeQs and Developmental Questions for 4MAT. In addition, the book contains a description of the five-step model for the development of an online group, visualization techniques and quick ways to resolve conflicts and get rid of the destructive behavior of the participants. After reading the book, a novice facilitator will learn how to build a communication process so that all participants are active and not only come to decisions, but are also determined to implement them. Experienced professionals who have hundreds of sessions behind them will be able to test their knowledge and enrich their familiar tools. And most importantly, by applying the knowledge from the book, the reader will master the main art of the facilitator - to simplify and facilitate communication in order to turn difficulties into opportunities and bring clarity to any communication.