Loyal for life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less (Hörbuch (Download))
(Sprache: Russisch)
Loyal for Life is the service recovery bible. It teaches you how to take unhappy customers from hell to heaven in 60 seconds or less. Every company, –no matter how excellent their products or employees, –occasionally makes a mistake. How those companies and...
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Loyal for Life is the service recovery bible. It teaches you how to take unhappy customers from hell to heaven in 60 seconds or less. Every company, –no matter how excellent their products or employees, –occasionally makes a mistake. How those companies and their employees respond to those mistakes is what separates successful costumer service driven organizations from the rest of the pack. Loyal for Life will stretch the reader's' concept of service recovery, empowerment, and customer service to a whole new level.
Bibliographische Angaben
- Autor: John Tschohl
- Altersempfehlung: Ab 0 Jahre
- 2021, ungekürzte Lesung, Spieldauer: 118 Minuten
- Verlag: ALPINA PUBLISHER
- ISBN-10: 5961432939
- ISBN-13: 9785961432930
- Erscheinungsdatum: 17.02.2021
Hörbuch-Download Informationen
- Dateiformat: MP3
- Größe: 147 MB
- Ohne Kopierschutz
Sprache:
Russisch
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Loyal for life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less
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