After-sales Service of Engineering Industrial Assets (PDF)

Vicente González-Prida Díaz works currently for the company General Dynamics - European Land Systems as Project Manager for the MBT Leopard 2E Program. He is PhD in Industrial Engineering and MSc in Mechanical Engineering by the University of Seville, Executive MBA by the Chamber of Commerce and member of the Spanish Research & Development Group in Industrial Management of the mentioned University. He has also authored publications and collaborations in journals, books and conferences, national - and international-wide.

His research and work interests are focused on the integration of technical, commercial and asset management issues, connected with the industrial organization, particularly with reliability (specification in design, failure data analysis), maintenance (outsourcing, e-maintenance) and after sales (cost analysis, logistics, management). Regarding the practical application and experience and together to other responsibilities, he has managed the Integrated Logistic Support and the Configuration Management of the Leopard Program for the Spanish Army, coordinating and following-up the companies involved in the program as well as the internal resources the economic control and the customer relationship.

Adolfo Crespo Márquez is currently Full Professor at the School of Engineering of the University of Seville, in the Department of Industrial Management. He holds a PhD in Industrial Engineering from this same University. His research works have been published in journals such as the International Journal of Production Research, International Journal of Production Economics, European Journal of Operations Research, Journal of Purchasing and Supply Management, International Journal of Agile Manufacturing, Omega, Journal of Quality in Maintenance Engineering, Decision Support Systems, Computers in Industry, Reliability Engineering and System Safety and International Journal of Simulation and Process Modelling, among others. Prof. Crespo is