Big Brown (PDF)
The Untold Story of UPS
(Sprache: Englisch)
Although its brown vans are on every block and its delivery service
reaches more than 200 countries, UPS is among the world's
most underestimated and misunderstood companies.
For the first time, a UPS "lifer" tells the
behind-the-scenes story of how a...
reaches more than 200 countries, UPS is among the world's
most underestimated and misunderstood companies.
For the first time, a UPS "lifer" tells the
behind-the-scenes story of how a...
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Although its brown vans are on every block and its delivery service
reaches more than 200 countries, UPS is among the world's
most underestimated and misunderstood companies.
For the first time, a UPS "lifer" tells the
behind-the-scenes story of how a small messenger service became a
business giant. Big Brown reveals the remarkable 100-year
history of UPS and the life of its founder Jim Casey--one of
the greatest unknown capitalists of the twentieth century.
Casey pursued a Spartan business philosophy that emphasized
military discipline, drab uniforms, and reliability over
flash--a model that is still reflected in UPS culture
today.
Big Brown examines all the seeming paradoxes about UPS:
from its traditional management style and strict policies coupled
with high employee loyalty and strong labor relations; from its
historical "anti-marketing" bias (why brown?) to its
sterling brand loyalty and reputation for quality.
reaches more than 200 countries, UPS is among the world's
most underestimated and misunderstood companies.
For the first time, a UPS "lifer" tells the
behind-the-scenes story of how a small messenger service became a
business giant. Big Brown reveals the remarkable 100-year
history of UPS and the life of its founder Jim Casey--one of
the greatest unknown capitalists of the twentieth century.
Casey pursued a Spartan business philosophy that emphasized
military discipline, drab uniforms, and reliability over
flash--a model that is still reflected in UPS culture
today.
Big Brown examines all the seeming paradoxes about UPS:
from its traditional management style and strict policies coupled
with high employee loyalty and strong labor relations; from its
historical "anti-marketing" bias (why brown?) to its
sterling brand loyalty and reputation for quality.
Inhaltsverzeichnis zu „Big Brown (PDF)“
Introduction. 1. The Cult of the UPS Driver. 2. The Greatest American Capitalist You've Never Heard of. 3. Birth of a Delivery Service: The Emerald City. 4. The First Big Brown: An Environment for Opportunity. 5. Determined Men Can Do Anything: New City, New Name. 6. Job for a Lifetime. 7. Going National. 8. Advancing Social Responsibility. 9. The World's Ninth-Largest Airline. 10. Brown Around the Globe: Beyond the United States. 11. A Leader in Logistics: The Decision to Go Public. 12. The Legacy of Jim Casey. Appendix A. UPS Glossary of Terms. Appendix B. UPS Worldwide Facts. Bibliography. Acknowledgments. About the Author. Index.
Autoren-Porträt von Greg Niemann
The AuthorGREG NIEMANN, a Southern California travel and outdoors writer, followed the classic UPS career for almost thirty-five years, rising from loader, to driver, to management. He was West Coast editor of the company's employee publications and was often a liaison for top management. While at UPS, Niemann was accredited by the International Association of Business Communicators and named IABC Communicator of the Year.
Bibliographische Angaben
- Autor: Greg Niemann
- 2007, 1. Auflage, 256 Seiten, Englisch
- Verlag: John Wiley & Sons
- ISBN-10: 0787995460
- ISBN-13: 9780787995461
- Erscheinungsdatum: 21.08.2007
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Sprache:
Englisch
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