Creating a Mentoring Culture (PDF)

Exercises. Exhibits and Figures. Foreword. Preface. Acknowledgments. About the Author. PART 1: TAKING STOCK: MENTORING'S FOUNDATION. What Is Mentoring, Anyway? Does Mentoring Add Value to the Organization? How Do We Start? 1 Mentoring, Embedded in the Culture. The Importance of Embedding Mentoring in the Culture. An Ideal Scenario. Phases of a Mentoring Relationship. Embedding Mentoring: Reflection on Practice. 2 Connecting Culture and Mentoring. Grounding the Work. Identifying Cultural Anchors. Deciding to Move Forward. Where Do You Want to Be? Aligning Organizational and Mentoring Goals. Connecting Culture and Mentoring: Reflection on Practice. 3 Planning Implementation. Readiness, Opportunity, and Support: A Model for Change. People and the Plan. The Process of Implementation. Planning Implementation: Reflection on Practice. PART 2: MOVING FORWARD: MENTORING AT WORK. The Hallmarks of Mentoring. Moving Mentoring Forward. 4 Infrastructure. Mentoring Infrastructure Components. Infrastructure: Reflection on Practice. 5 Alignment. Concepts and Challenges. Characteristics of Alignment. People: Powering Mentoring. Process Components of Alignment. Alignment: Reflection on Practice. 6 Accountability. The Concept of Accountability. Setting Goals. Clarifying Expectations. Defining Roles and Responsibilities. Monitoring Progress and Measuring Results. Gathering Feedback. Formulating Action Goals. Accountability: Reflection on Practice. 7 Communication. Challenges of Communication. Communication Criteria. Benefits of Communication. Components of Communication. Communication: Reflection on Practice. 8 Value and Visibility. Identifying the Value. Showing Support Through Visibility. Practices That Stimulate Value and Visibility. Value and Visibility: Reflection on Practice. 9 Demand. Creating Demand in a Mentoring Culture. Impact and Indications of Demand. What Factors Prevent Demand from Flourishing? How Do Mentoring Hallmarks Contribute to Demand? Demand: Reflection on

Lois J. Zachary is president of Leadership Development Services, LLC, a Phoenix-based consulting firm providing leadership development, coaching, education, and training for corporate and nonprofit organizations nationwide. She is a nationally recognized expert in mentoring. Her innovative mentoring approaches and expertise in coaching leaders and their organizations in designing, implementing, and evaluating learner-centered mentoring programs has made her an award-winning consultant. She is the author of the best-selling The Mentor's Guide from Jossey-Bass.

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