Investigating AI Readiness in the Maltese Public Administration / Lecture Notes in Networks and Systems Bd.568 (PDF)

The book presents a unique study on the Artificial Intelligence (AI) readiness of public administrations focusing on the Maltese public administration as a case study. This was conducted following the launch of the Malta AI National Strategy in 2019. Since the Maltese public administration is the driving force behind the integration of AI solutions nationwide, the research is deemed necessary to understand whether the public workforce itself is ready to face the oncoming AI revolution. The researchers applied a mixed-methods approach to gain insight and a broader perspective of the status quo concerning AI adoption. Important considerations that stem from this study include the need for increased AI knowledge among public administrators since the majority of respondents reported a lack of awareness of AI technologies and their deployment. Understanding AI-related advantages must be accompanied by a robust instructional effort at all levels of education. It was unanimously agreed that the early inclusion of AI-related courses in the Maltese educational system will aid in developing a future AI-savvy workforce. Furthermore, upskilling and reskilling the public officers will facilitate knowledgeable human capital and proficiencies required to effectively integrate AI solutions within society. The study concludes by recommending several critical reforms within governments that will improve the AI-readiness factor of any Public Administration.