Make the Most of Your Studies: A Case Study and Web Usability Study Using the Collaborative Virtual Learning Environment Moodle (PDF)

Master's Thesis from the year 2009 in the subject Business economics - Information Management, grade: A, Robert Gordon University Aberdeen, language: English, abstract: The overall aim of this study was to draw-up recommendations on how the collaborative virtual learning environment 'Moodle' could be integrated and embedded more effectively in the studies of postgraduate Oil & Gas related courses at The Robert Gordon University. A single intrinsic case study approach was chosen. Data was collected using usability testing and observation, interviews, questionnaires, Freedom of Information Requests and additional data sources such as relevant conferences and secondary research for literature review.

Background information was provided by introducing the University's infrastructure, relevant student demographics related to the investigated module 'Business Essentials' and analysing the Moodle implementation. By focussing on students' and academics' information needs, an evaluation of current processes and setups within the University's network and Moodle was undertaken. Navigation and consistency as core usability issues were investigated and examples of a potential re-design provided. The e-learning aspect was evaluated by investigating interactivity in 'Business Essentials'. By adapting existing learning content, a demonstration of using Moodle feature in the investigated module was given. Additionally, challenges and opportunities outside the Moodle environment were identified. Within the analysis recommendations were made as appropriate in the relevant sections.

Key findings of this study were that usability issues need to be addressed in order to provide meaningful information to individual user groups. Furthermore, existing Moodle features need to support interactive learning and address students' learning style. Additionally, staff training regarding Moodle features, e-learning facilitation and search skills needs to be addressed. Finally, it was found that the University would benefit from establishing a Knowledge Management strategy. A summary of recommendation was detailed in a separate chapter.